Top Notch Communication
When you call Stutzman Services, you'll speak with a real person at our headquarters right here in Albany. No A.I. or robo-voices asking you to choose from a long list of numbers, just friendly, local people ready to help. Then throughout the job, you can expect clear, consistent communication from our technicians including email and text messages notifying you of their arrival.
Upfront Pricing
When you choose Stutzman Services for your plumbing or well water need, you will know your price before we ever start. Forget guessing at costs or unwelcome surprises when you see the bill. Upfront, flat rate pricing means you can relax as our expert technicians work, and know precisely what you're going to pay to get the job done right.
Best Practices System
Each Stutzman Services team member is required to follow a system of best practices that ensure we deliver excellence every time. From the friendly and efficient way we communicate over the phone, to the safe way we park our clean, well-maintained service vehicles, to the professional and respectful way we speak, dress, work and treat your property—You can count on us to follow best practices and deliver a consistently premium level of plumbing and well water services.
Certified, Expert Technicians
Our technicians don't just take pride in their work, they are experts in their field. Through Stutzman Services University—our comprehensive training, certification and mentoring program—they receive continuing education on the latest in professional water management. Every Stutzman Services technician holds all the required licenses, certifications and insurance to do their work, and together they have hundreds of years of combined experience.
Labor and Parts Warranty
We stand behind the work we do and the parts we use by providing a limited warranty of one year for new installations and 30 days for all repairs. (Warranty details available by calling (541) 928-8942.) In the rare case of a defect in material or workmanship under warranty, you can count on Stutzman Services to promptly make it right. Our goal is to exceed your expectations of quality and value.